Changing Registered Address

If you have moved or need to change your registered address, please update your information through 
"MY PAGE."

NOTE:

• We currently ship only to the United States (excluding US territories, possessions, and P.O. Boxes/APO/FPO/DPO).

• We do not ship products to hotels, courier service providers, or parcel lockers.

*Deliveries to these locations are not eligible for support or compensation if any issues occur.

■Updating Your Account Information

To change the address registered to your profile, please go to the "ACCOUNT SETTINGS" section, select "User Information," and edit the "HOME ADDRESS."

Important for International Moves:
If you have moved to a different country or region, please first sign in to the PREMIUM BANDAI website for your new location to update your details. (Example: Moving from Singapore to the USA → Sign in to PREMIUM BANDAI USA to modify your address.)

■Updating Shipping Address for Existing Orders

IMPORTANT:
Updating your home address in your profile, or changing the "Shipping Address" in the "ACCOUNT SETTINGS" section will not automatically change the shipping address for orders you have already placed.
For orders that have already been completed, you must update the shipping address for each order individually.

For detailed instructions, please refer to "Changing the Shipping Address on Your Order."