<In the Case of Pre-order Products>
・You can cancel your order from My Page during the sales period of the product.
・After the product's sales period has ended, order cancellations cannot be accepted.
・To check whether cancellations are possible, please refer to the "PRE-ORDERS CLOSE" date and time on the product page. After the sales period has ended, cancellations cannot be accepted.
*Please note that the cancellation period may vary depending on the sales period, even for the same product.
・Once you cancel an order, all products under the same order number will be canceled. If there are products under the same order number that cannot be canceled, the [CANCEL ORDER] button will be deactivated.
・Depending on your payment method, it may not be possible to cancel an order.
<In the Case of In-Stock Products>
・You can cancel your order from My Page before the product is shipped.
・After shipment of the product, order cancellations cannot be accepted.
・Depending on your payment method, it may not be possible to cancel an order.
FAQ: Please see "Payment Methods"